Installing the Workia Gmail Add-in
To install the Workia Gmail Add-in, download Workia for Gmail from the Google Workspace Marketplace or by simply using this link. Click on Install and that's it!
Access the Workia Gmail Add-in by clicking on the Workia for Gmail button in the Add-ons bar on the right.
What can I do with the Workia Gmail Add-in?
With the Workia Gmail Add-in, you can:
View cases
Create new cases and tickets from emails
File emails to cases
Manage cases, including:
Case Details
Checklists
Tickets
Documents