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Managing contacts on a case record
Managing contacts on a case record
C
Written by Carlo Arazas
Updated over a week ago

Contacts are the key to making your employee moves happen! Here's how to assign and manage your contacts! ☎️


Open a case and navigate to the Contacts section by scrolling down or selecting it on the left side of the screen.


Adding a contact

To add a contact, click on "+" or "Add Contact".


From there, you can choose to add a contact that is already in the system or create a new contact. Click on "Search for a contact" and select "+ Add new contact" option. Fill out the details and click on save!

💡Note: Adding new contacts will make them available to be added to other case records. So next time you only need to search for them to add them to a case!

Assigning a contact type

You can assign a contact type for each contact using the "Contact Type" option.

Deleting a contact

To delete a contact, click on the "..." and select Delete.

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