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Managing documents on a case record

Carlo Arazas avatar
Written by Carlo Arazas
Updated this week

Workia provides an easy and straightforward way to manage documents for your employee's moves! πŸ“‚

To get started, open a case and navigate to the Documents section by scrolling down or selecting it on the left side of the screen.


Adding a document

To add a document, simply drag and drop or choose a file to upload by clicking on the upload section!
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Managing a document

Once you've uploaded you documents, people with access to the case can download a document by clicking on the document or "..." and selecting "Download".
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To delete a document, click on "..." and select "Delete".


To add a comment, click on the chat bubble icon to open comments. Here, you can mention colleagues and keep track of your progress!

Document Security

Upload company documents to a case and choose its security and visibility.

  • Case Access - Only for users with access to the case.

  • Internal - Only for Global Mobility and Admin Users.

  • Employee - Shared with employee.

πŸ’‘Note: Also available for Approvals, Services, and Checklists, allowing users to control visibility of uploaded documents based on their user roles!

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