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How do I manage my notifications?
How do I manage my notifications?
Carlo Arazas avatar
Written by Carlo Arazas
Updated over 4 months ago

Stay in the loop! Get notified when important changes or updates happen! πŸ””

To get started, click on your profile initials/avatar (top right) and click 'My Profile'.

Select the notifications tab. You may choose to get notified via email, within the app, or both!

Case notifications

  • When a case is assigned to you.

  • When a comment is made on a case assigned to you.

Ticket notifications

  • When a ticket is assigned to you.

  • When a comment is made on a ticket assigned to you.

  • When a new ticket is created without an owner.

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